KG Butler is a keynote speaker at this exciting event. Like all industries, retail had to adapt quickly and switch to a fully digital approach overnight when the pandemic hit in 2020. As a result, customers now expect flexible shopping options that span in-store and online.
When developing a digital transformation strategy it is imperative that employees and customers are at the heart of the journey. Having the right technology could enable retailers to meet the new shopping habits of consumers in a way that bricks-and-mortar never could. The success of your business will depend on your ability to adapt business models and create shopping experiences that engage your customers both on and offline.
The 2022 Digital Retail Summit NSW will bring together Australia’s most successful retailers & decision-makers from a wide variety of organisations. Speakers will be discussing their learnings from the past year, & how they achieved a frictionless integration between channels, systems, and apps to offer a seamless shopping experience in a digital world.